Thursday, September 17, 2009

body language

I was shopping at a tenant store of one of our local shopping malls recently and something happened that made me realize that the world is still far from being truly beautiful.. I overheard the following conversation between a sales clerk and a fairly large man. The conversation happened entirely in Malay but for the sake of globalization, I'm gonna translate it here.

Large: Excuse me, do you have this jeans in a size 46?
SalesSkank: Huh? Oh hang on..

At this point, she looks abit turned off and noticably shows her displeasure as she rummages thru the pile of folded jeans.

SalesSkank: Sorry.. We don't have it.

And she says this without any apologies. Heck, I'd even settle for remorse but her face was a blank canvas. And by blank, I mean make-up less and emotion-less. Seriously, bitch needed to put some colour on her face.

Large: Do you know if your other outlets might have the size?
SalesSkank: Actually, I doubt if we carry that size at all. People like you are not our target consumer.

At which point, the blood in my head had reached it's maximum boiling point. First of all, this bitch has no work ethic. Two, she is just plain rude and three, she needed a wake up call. I walked up to the both of them.

"Who the hell do you think you are saying that to him? He's your customer. Didn't your parents teach you manners? Didn't this company give you some sort of training on how to talk to your customers?"

It sounds abit more vicious in Malay - ( Kau ingat kau sape cakap dengan dia macam tu? Dia tu customer kau tau. Mak bapak tak ajar ke cara nak cakap ngan orang? Company ni pun tak ajar kau ke macam nak cakap ngan orang?)

At this point one of SalesSkank's colleagues comes over and tries to pacify the situation. And a few other people had begin looking our way to see what the commotion is about. I told SalesSkank's friend that bitch needs to learn some manners. Then turning to Large I asked him if he was ok. He appeared to be very embarassed and was in shock at what just happened and by the looks of it, I could tell that this guy rarely stood up for himself let again let others stand up for him. But I could not stand by and let morons like SalesSkank speak to other people that way.

Large looked at me and smiled and said thank you. I told him don't worry about it and told him to get himself a big piece of cake to which he laughed and asked me to join him but I was in a hurry so I said goodbye and walked off.

I get pissed off whenever people who are supposed to be in the service industry act like it's beneath them to be nice to people who are not of society's acceptable standards. And truth be told, sometimes I'd turn the other cheek but some situations call for lessons to be taught and morals to be learned ;)

Being big is nothing to be ashamed of. You should be proud. Check out Beth Ditto of The Gossips. She is F A B U L O U S ! Click on the link and read about her and see her in action. You might get inspired!





3 comments:

Sha said...

Bravo T! She very well deserved it!

E on E said...

T, I love that you stood up for that man and gave those stupid skanks something to think about. I would have done the same. I cant stand injustice.

I laughed so loud when i read this "I told him don't worry about it and told him to get himself a big piece of cake"

heheh cute.

derik said...

man, u r just bravo! i like what u have done. i met this kind of situation past few weeks. but it's in opposite side. i mean, there was a customer who acted ridiculously towards waiter. i was so angry but i dare not speak up for the waiter. poor thing.